Wireless (WiFi) Connection Issues

The information below can be found on the ZOOM website:
https://support.zoom.us/hc/en-us/articles/201362463-Wireless-WiFi-Connection-Issues#

If you are experiencing any issue(s) with latency, frozen screen, poor quality audio, or meeting getting disconnected while using a home or non-enterprise WiFi connection, try the following:

Watch a video about WiFi connectivity
Check your Internet bandwidth using an online speed test, such as nperf, Speedtest, or Comparitech
Try to connect directly via Wired (if your internet router has wired ports)
Try bringing your computer or mobile device closer to the WiFi router or access point in your home or office
Upgrade your WiFI router firmware. Check your WiFi router vendor support site for firmware upgrade availability.
Use a WiFi extender such as Amped Wireless or Linksys to increase the distance and strength of your WiFi signal
Use a higher powered/long-range WiFi such as Amped Wireless router or adapter to increase the WiFi signal on your PC or Mac
[Home] Use a DOCSIS 3.0 cable modem (if you have cable modem) to improve internet performance